Help
Questions people ask
If what you need is not here, write to us and a person will read it.
Where can I use Vivaha?
Vivaha runs in your browser today — there is nothing to install — and the Android app is available on Google Play. An iPhone app is coming soon. You sign in with the same account everywhere, and your profile, interests and connections will already be there.
Is Vivaha free?
Yes. Creating a profile, searching by age and country, sending and accepting interests and sharing contact details with a connection are all free, for up to 10 profiles a day. Vivaha Premium removes that limit, lets you set partner preferences that shape your suggestions, adds search by religion, education and occupation, and shows you who viewed your profile. Pricing has the details.
Who can see my photos?
Only other signed-in Vivaha members, and only as much as you allow. Photos are never given a public web address — they are delivered through private links that expire — and you can hide your profile photo, the rest of your gallery, your bio, religion, education, occupation or location from Profile visibility at any time.
What happens when I send an interest?
The other person is told you are interested. If they accept, you become connections. Nothing further is shared automatically: your email is never shown to other members, and either of you can ask to share contact details, but a phone number is shown only once the other person agrees.
Can I stop someone contacting me?
Yes. Block them, and neither of you can see the other's profile or send an interest — it works in both directions and takes effect immediately. You can also report a member: reporting blocks them for you straight away, and our team reviews every report.
Is there a minimum age?
Vivaha is for adults aged 18 and over. Registration asks for a date of birth and anyone under 18 is refused.
How do I delete my account?
Open Settings and choose to delete your account. It cannot be undone. You can also ask us to do it for you — Delete Your Account has the steps, and sets out exactly what is removed and what we have to keep.
Still need a hand?
Email support@11-11works.com or call (872) 228-7783 and tell us what happened. Please do not include your password — we will never ask for it. There is more detail on our Contact & Support page.