Help

Questions people ask

If what you need is not here, write to us and a person will read it.

Where can I use Vivaha?

Vivaha runs in your browser today — there is nothing to install. Apps for iPhone and Android are coming soon; when they arrive you will sign in with the same account, and your profile, interests and connections will already be there.

Who can see my photos?

Only other Vivaha members, and only as much as you allow. Photos are never given a public web address — they are delivered through private links that expire — and you set the visibility of your pictures and details yourself.

What happens when I send an interest?

The other person is told you are interested. If they accept, you become connections. Nothing further is shared automatically: contact details are exchanged only when both of you agree to it.

Can I stop someone contacting me?

Yes. Block them, and they disappear from your search and discovery results and you from theirs — it works in both directions and takes effect immediately. You can also report a member, and our team reviews every report.

Is there a minimum age?

Vivaha is for adults aged 18 and over. Registration asks for a date of birth and anyone under 18 is refused.

How do I delete my account?

Open Settings and choose to delete your account. It cannot be undone. You can also ask us to do it for you — Delete Your Account has the steps, and sets out exactly what is removed and what we have to keep.

Still need a hand?

Email support@11-11works.com or call (872) 228-7783 and tell us what happened. Please do not include your password — we will never ask for it. There is more detail on our Contact & Support page.